The tourism and hospitality industry contributes substantially to the Mauritian economy and remains one of the key economic pillar of the country. The success of the industry undeniably depends to a large extent on the quality of its human resources. During the recent past the number of educational opportunities in the tourism and hospitality industry has been on the rise. Full-fledged undergraduate degrees are provided by several higher education institutions including both the public and private institutions. Certificate and diploma courses are also provided by vocationally geared institutions such as Polytechnics Mauritius and Ecole Hoteliere. Every year there is thefore an increasing pool of qualified youths seeking employment in the tourism and hospitality industry. However, issues of vertical and horizontal skills mismatch do exist in the industry and there is a need for empirical evidence regarding the precise nature of the skills mismatch so as to better inform relevant policies and strategies. Accordingly this study aims at developing and applying a customised skills gap model for Mauritian tourism and hospitality sector. The study adopts a sequential mixed methods approach (Phase 1 qualitative and Phase 2, quantitative). The empirical evidence gained will be used to devise relevant policies and strategies.
Keywords
Tourism,Hospitality,Skill Gap
Language
English
Publisher
Mauritius Research and Innovation Council
Content Classification
Brief
Funding Agency(ies)
Mauritius Research and Innovation Council; University of Mauritius
